How to Work With Us
Clear, structured process from inquiry to shipment. Understand requirements, timelines, and how we support your sourcing success.
Complete Sourcing Process
Initial Inquiry
Submit inquiry form with product details, quantity, timeline, and compliance requirements. We evaluate feasibility and respond within 24 hours.
Day 1
Capability Confirmation
We confirm manufacturing capability, MOQ, lead time, and request tech pack or reference samples for detailed review.
Day 2-3
Sample Development
Based on tech pack, we produce development samples with inline QC. Samples shipped via DHL/FedEx for your approval.
Day 4-10
Sample Approval & Costing
After sample approval, complete costing provided including FOB/CIF/CFR terms. Negotiation on pricing and payment terms.
Day 11-14
Order Confirmation
Purchase order issued by buyer. We provide production timeline, fabric/trim requirements. 30-40% deposit payment required.
Day 15-17
Pre-Production Meeting
Finalize all production details: measurements, trims, packing, labeling, shipping marks. Pre-production samples approved.
Day 18-21
Bulk Production
Manufacturing with inline QC at critical operations. Weekly production updates via email/WhatsApp with photos.
Day 22-50
Final Inspection
AQL 2.5/4.0 inspection by internal QC or third-party agency. Inspection report shared with buyer. Any defects reworked immediately.
Day 51-53
Shipment
Final packing per buyer instructions. Export documentation prepared. Shipment via nominated forwarder or our agent. Balance payment upon BL copy.
Day 54-58
What We Need From You
For accurate sampling and costing:
- • Complete tech pack (PDF or Illustrator file)
- • Measurement spec sheet with tolerance (Excel preferred)
- • Fabric specifications: type, weight, composition, color
- • Trim and accessory details with reference photos
- • Construction details: stitch types, seam allowances
- • Reference samples (if available) via courier to our factory
- • Artwork files for prints/embroidery (vector format)
For production planning and costing:
- • Quantity breakdown by style, color, size
- • Target delivery date and shipment destination
- • Incoterms preference (FOB, CIF, CFR, EXW)
- • Required compliance/certifications (WRAP, BSCI, Oeko-Tex, etc.)
- • Labeling and packing requirements
- • Quality standards and AQL level (if different from 2.5/4.0)
- • Inspection agency details (if third-party audit required)
Communication & Updates
Response Time
- • Initial inquiry: Within 24 hours
- • Email queries: Same day (working hours)
- • Urgent issues: Within 2 hours
- • Weekly production updates
Communication Channels
- • Email (primary)
- • WhatsApp (production updates)
- • Video call (for complex discussions)
- • Shared cloud folder for files
Documentation
- • Production timeline calendar
- • Weekly progress reports with photos
- • QC inspection reports
- • Shipment documentation (BL, CI, PL)
Payment Terms & Policy
New Buyers
30% Advance
Upon order confirmation via TT (Telegraphic Transfer) or LC (Letter of Credit)
70% Balance
Before shipment or against BL copy via TT. LC at sight also accepted.
Established Buyers
After 3+ successful shipments, flexible terms negotiable:
Option 1: 30-70
30% advance, 70% balance at sight of BL copy
Option 2: 40-60
40% advance, 60% balance at sight of BL copy
Option 3: LC
100% LC at sight or usance LC (30-60 days negotiable)
Sample Payment
- • Development samples: $30-50 per style (refundable on order)
- • Pre-production samples: $50-80 per style (100% refunded on bulk order)
- • Courier charges: Actual cost (DHL/FedEx account)
- • Payment via PayPal, Western Union, or TT
Additional Services
We source fabric from certified mills in Bangladesh, India, China, or Pakistan based on your specifications. Fabric approval swatches sent before bulk procurement.
Complete trim sourcing: labels, hang tags, buttons, zippers, elastic, ribbons. Approval samples provided. Buyer-nominated trims also accepted.
Fabric testing (shrinkage, color fastness, GSM), product testing (Oeko-Tex, REACH), and compliance documentation as per buyer requirements.
Custom woven/printed labels, hang tags, swing tickets, poly bag printing, and carton branding per your specifications.
In-house pattern making from sketches or basic measurements. Grading for size ranges XS-3XL with fit sample approval.
Coordination with freight forwarders, customs clearance, shipment tracking, and documentation support for smooth delivery.